Privacy Policy
1. Introduction
Idrottens Bingo, referred to in this document as "the operator," "data controller," or "we". This privacy notice outlines how we handle personal data collected from users and visitors of our website. Our commitment is to ensure that your privacy is respected and that your personal data is protected through robust practices and secure infrastructure.
2. Purpose
This notice is designed to explain the rationale and method of processing your personal data when using our website. It details what data we collect, why we collect it, how it is used, and the rights you hold in relation to that data. By continuing to use our website and services, you indicate your understanding and consent to the terms described herein. If you disagree with any aspect of this notice, we advise against using our services.
We may amend this privacy notice periodically. Updates will be posted on our website, and, where appropriate, we may notify you directly. Please check back regularly to stay informed.
3. What Personal Data Do We Collect?
We collect several categories of personal data, which may include but are not limited to information you directly provide, data automatically generated through your interactions with our services, and data from third-party sources.
When you register an account with Idrottens Bingo, you provide us with personal identifiers such as your full legal name, which may include a middle name, your date of birth, and contact information including your email address and telephone number. We also gather occupational details like your job title and the industry in which you work. As part of regulatory compliance checks, especially those pertaining to identity verification (KYC), we may collect biometric identifiers, photographs of government-issued IDs, and proof of residence such as utility bills.
Additionally, you may be asked to declare if you are a politically exposed person (PEP) or a close associate or family member of one. In such cases, we may also require information regarding the origin of your funds and your overall financial background. Bank account details and supporting financial documents are collected to ensure the lawful sourcing of deposits.
Beyond registration, we process information generated through your interaction with our services. This may include logs of communications (emails, calls, chats), data from documents you upload, information on financial transactions performed on our site, records of your browsing behavior, device metadata, geolocation, and behavioral patterns that help in detecting and preventing fraudulent activity.
We also combine this information with relevant data received from external parties. For example, social media services like Facebook and analytics platforms such as Google and Microsoft provide insights into how users interact with our site. Business partners may also provide enriched information for profiling, marketing, and fraud prevention.
4. Why Do We Process Your Data?
We process your personal data for various lawful purposes. First and foremost, this data allows us to verify your identity and ensure that you meet legal age and residency requirements to participate in our services. Your data enables us to deliver gaming services and related offerings effectively, personalize your experience, and provide you with tailored content and communication.
We are also legally obligated to process certain categories of data under financial, anti-money laundering, and gambling regulations. This includes maintaining transaction records and adhering to reporting obligations. Additionally, your data allows us to stay in contact with you regarding essential updates such as changes to our terms, service interruptions, or security notices.
5. Where Is Your Data Stored?
All personal data collected through our services is securely stored on servers located within the European Union. The retention period for this data depends on the legal and operational need for continued storage. Typically, data is kept for the full duration of your relationship with us and for a minimum of five years after account closure or your last interaction with our services. When data is no longer necessary, we ensure it is safely and irreversibly deleted.
6. Who Do We Share Your Data With?
We share your personal data with several categories of recipients. Within our corporate group, data may be shared for regulatory compliance, problem gambling support, customer service, and promotional coordination. This includes data on your transactions, identity, preferences, and account behavior.
We also engage third-party service providers who act as data processors on our behalf. These providers assist with payment processing, identity verification, cloud storage, data analytics, and cybersecurity. All such partners are bound by contractual obligations that require GDPR-compliant handling of your data.
Additionally, we may disclose your information to regulatory authorities, law enforcement bodies, auditors, legal advisors, and government agencies where required. If our company undergoes restructuring, acquisition, or merger, your data may be transferred as part of that process. Transfers to third countries are conducted with the appropriate safeguards to ensure compliance with applicable data protection laws.
7. Marketing
We process your preferences for receiving marketing communications and retain them throughout our data retention period unless you withdraw consent. Even after account closure, we may continue sending communications if you had opted in previously. You may update your preferences or opt out at any time through your account settings or by contacting customer support.
8. Security Measures
We implement a comprehensive set of technical and organizational measures to protect your personal data. This includes firewalls, encrypted data storage, access controls, network segmentation, and physical security measures. Access to personal data is restricted to authorized personnel only, and we continuously monitor and review our security protocols to respond to emerging threats. While we take all reasonable steps to secure your data, no system is entirely immune to breaches, and we cannot be held liable unless negligence on our part can be demonstrated.
9. Cookies
Cookies are text-based files stored on your device to facilitate user navigation and improve experience. When you visit our website, we use various types of cookies:
Functional cookies ensure the website performs its essential tasks. Preference cookies remember your settings such as language or display preferences. Analytical cookies provide insight into user behavior, allowing us to understand how visitors interact with our content and identify usability issues. Marketing cookies are used for targeted advertising and to measure the effectiveness of promotional campaigns. Security cookies help maintain session integrity and detect unauthorized access.
Some of these cookies are set by third parties, particularly those involved in analytics and advertising services. These partners may place cookies on your device when you engage with social media tools or visit our site while logged in to their services.
By accepting our cookie policy, you agree to the use of these cookies. You can manage cookie preferences through your browser settings. Disabling cookies may reduce functionality or restrict access to services. If you follow external links from our site, this privacy notice no longer applies.
You have the right to object to the use of cookies and the associated processing of your data, particularly for marketing purposes. Contact support to exercise this right.
10. Your Rights
As a data subject, you are entitled to a range of rights under data protection law. These include the right to access your personal data and receive a copy of it, as well as the right to request that inaccurate or incomplete data be corrected. You may also request the deletion of your data if there is no legal basis for its retention, and the restriction of its processing under certain circumstances (e.g., while a request is being evaluated).
You can request that we provide your data in a structured, machine-readable format, which can be transferred to another data controller if processing is based on your consent or a contract and conducted through automated means.
Furthermore, you have the right to object to processing activities based on our legitimate interests, including direct marketing. If we process your data based on consent, you may withdraw that consent at any time.
If you believe that your rights have been infringed, you may lodge a complaint with the supervisory authority in your country. For EU users, the leading supervisory body for Idrottens Bingo is the Information and Data Protection Commissioner (IDPC) of Malta. We encourage you to contact us first to resolve any concerns.
When exercising any of your rights, we may request specific details to verify your identity and ensure data security. This process helps prevent unauthorized access or alteration of your personal information.